Shipping policy

[At RUAH, we know the excitement of waiting for your order — checking your phone for updates, imagining the moment you’ll finally wear your new piece, and maybe even planning your outfit around it 😉. Trust us, we’re just as thrilled as you are! Every order is prepared and packed with love, because at Ruah, you are at the heart of everything we do. So while we make sure your jewellery reaches you safely and as quickly as possible, know that it’s travelling to you with care, love, and a little sparkle of Ruah magic ✨.]

Shipping Time: Orders are usually processed and shipped within 48 working hours. The orders will be delivered within 4-7 business working days.

Please note personalized items will take longer to process. If your order has both personalized and non-personalized items, the order will be split, and the non-personalized items will be delivered beforehand.

Shipping Charges:

Shipping charges will be calculated at checkout.

Tracking:

You will receive tracking details over, SMS and email (if provided by the customer), once the order is shipped.

In case you're ordering other items along with personalized jewellery, your order might arrive in parts.